2024 Toyota RAV4 Safety Overview

Component: UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

"Unknown... Car Took off on its own Finally stop Turn car off Would not restart Try again it started Then it not want to move Trying to get it again Damn it car"

Component: UNKNOWN OR OTHER

"The trim around the sunroof is cracked and causing a leak. I took the vehicle to South Hills Toyota in Cannonsburg PA, for maintenance and state inspection, specifically identifying this issue. The car is less than 2 years old still under warranty Initially I was told it was not a material defect and not covered by warranty, remedy would be replacement of entire sunroof. Discussion with the service manager resulted in the defect being escalated to Toyota. Pictures were taken by the Toyota service team and sent to Toyota for further review."

Component: UNKNOWN OR OTHER

"The trim around the sunroof is cracked and causing a leak. I took the vehicle to South Hills Toyota in Cannonsburg PA, for maintenance and state inspection, specifically identifying this issue. The car is less than 2 years old still under warranty Initially I was told it was not a material defect and not covered by warranty, remedy would be replacement of entire sunroof. Discussion with the service manager resulted in the defect being escalated to Toyota. Pictures were taken by the Toyota service team and sent to Toyota for further review."

Component: ENGINE

"After driving my 2024 RAV4 in rain for about an hour, I was then parked for about 5 minutes in a parking garage and the engine shut down and warning light came on for power steering, and white smoke /steam came out of the engine. Engine would not restart, even after tow truck arrived thirty minutes later. Once dealership received my vehicle they say it starts fine and can't find any issues. They have been unable to duplicate the issue. I saw this same issue online and have requested they check the MAF sensor and the battery load test. Seems to be a big issue in these cars."

Component: ENGINE

"After driving my 2024 RAV4 in rain for about an hour, I was then parked for about 5 minutes in a parking garage and the engine shut down and warning light came on for power steering, and white smoke /steam came out of the engine. Engine would not restart, even after tow truck arrived thirty minutes later. Once dealership received my vehicle they say it starts fine and can't find any issues. They have been unable to duplicate the issue. I saw this same issue online and have requested they check the MAF sensor and the battery load test. Seems to be a big issue in these cars."

Component: LATCHES/LOCKS/LINKAGES

"While driving on the freeway for about 60 minutes, the drivers, driver side door that was locked released and opened up. The door was fully shut and no warning door ajar was lit up before driving. I grabbed the door and held it until I could exit and slow down to shut it. I tried to fully pull it shut while driving but was unsuccessful. I slowed down and had to pull the handle to release the lock and open the door more to have enough momentum to fully close the door again."

Component: LATCHES/LOCKS/LINKAGES

"While driving on the freeway for about 60 minutes, the drivers, driver side door that was locked released and opened up. The door was fully shut and no warning door ajar was lit up before driving. I grabbed the door and held it until I could exit and slow down to shut it. I tried to fully pull it shut while driving but was unsuccessful. I slowed down and had to pull the handle to release the lock and open the door more to have enough momentum to fully close the door again."

Component: VISIBILITY

"The contact owns a 2024 Toyota Rav4. The contact stated that while his wife was driving 75 MPH, as an occupant seated in the passenger’s side seat, the contact became aware that the rear passenger’s side window shattered without impact. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 18,000."

Component: VISIBILITY

"The contact owns a 2024 Toyota Rav4. The contact stated that while his wife was driving 75 MPH, as an occupant seated in the passenger’s side seat, the contact became aware that the rear passenger’s side window shattered without impact. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 18,000."

Component: ELECTRICAL SYSTEM

"The contact owns a 2024 Toyota Rav4. The contact stated that on several occasions while attempting to start the vehicle, the message to "Place Key fob Next to Start Button" was displayed. The contact placed the key fob on the start button, and the vehicle started. While driving approximately 35 MPH, the vehicle stalled. The vehicle was pulled over to the side of the road. The contact pressed the start button, but the vehicle failed to restart. The contact stated that the message was displayed again, and the key fob was placed next to the start button, and the vehicle restarted. The dealer was contacted and advised to change the battery in the key fob. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000."

Component: ELECTRICAL SYSTEM

"The contact owns a 2024 Toyota Rav4. The contact stated that on several occasions while attempting to start the vehicle, the message to "Place Key fob Next to Start Button" was displayed. The contact placed the key fob on the start button, and the vehicle started. While driving approximately 35 MPH, the vehicle stalled. The vehicle was pulled over to the side of the road. The contact pressed the start button, but the vehicle failed to restart. The contact stated that the message was displayed again, and the key fob was placed next to the start button, and the vehicle restarted. The dealer was contacted and advised to change the battery in the key fob. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000."

Component: VISIBILITY/WIPER

"Driving on [XXX] merging onto [XXX] heading north, the sun roof exploded at approximately 70 mph. There were not vehicles near us at the time nor any obvious shrapnel or ricochet marks indicating an object struck the glass causing the break. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)"

Component: VISIBILITY/WIPER

"Driving on [XXX] merging onto [XXX] heading north, the sun roof exploded at approximately 70 mph. There were not vehicles near us at the time nor any obvious shrapnel or ricochet marks indicating an object struck the glass causing the break. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)"

Component: STRUCTURE

"I was driving down the Interstate and my sunroof exploded without apparent cause. This was in Colorado, and there was a change in altitude, so I thought perhaps a difference in pressure might have played a part. There were no cars in front of me nor any visible debris. I was just driving, and heard a loud bang over my head. My sunroof and shade were closed at the time."

Component: STRUCTURE

"I was driving down the Interstate and my sunroof exploded without apparent cause. This was in Colorado, and there was a change in altitude, so I thought perhaps a difference in pressure might have played a part. There were no cars in front of me nor any visible debris. I was just driving, and heard a loud bang over my head. My sunroof and shade were closed at the time."

Component: UNKNOWN OR OTHER

"My sunroof exploded while driving . Nothing hit my car there was no cars around me"

Component: UNKNOWN OR OTHER

"My sunroof exploded while driving . Nothing hit my car there was no cars around me"

Component: UNKNOWN OR OTHER

"My wife was driving down the freeway with the panoramic sunroof closed. The sunroof glass without warning made a loud popping noise and there was safety glass all over the interior of the car. She was not operating the sunroof at the time. The fabric sunshade was open at the time. Dealership refuses to cover the damage 2200 under warranty."

Component: UNKNOWN OR OTHER

"My wife was driving down the freeway with the panoramic sunroof closed. The sunroof glass without warning made a loud popping noise and there was safety glass all over the interior of the car. She was not operating the sunroof at the time. The fabric sunshade was open at the time. Dealership refuses to cover the damage 2200 under warranty."

Component: STEERING,WHEELS,UNKNOWN OR OTHER

"Car is out of alignment resolutions in the rear passenger tire to wear down at an abnormal rate. Had the vehicle inspected by a local mechanic and two different dealerships. All three inspections came back with the same answer. The camber and the toe for the right rear tire can not be set to a center good alignment. Leaving it in the red zone that will result in excessive Tire wear, handling and safety problems."

Component: STEERING,WHEELS,UNKNOWN OR OTHER

"Car is out of alignment resolutions in the rear passenger tire to wear down at an abnormal rate. Had the vehicle inspected by a local mechanic and two different dealerships. All three inspections came back with the same answer. The camber and the toe for the right rear tire can not be set to a center good alignment. Leaving it in the red zone that will result in excessive Tire wear, handling and safety problems."

Component: ENGINE

"After driving IN RAIN for about 27 Miles then idling in slow traffic, vehicle started running poorly, stalled and would not run properly. Got "Reduced Engine Power, Visit Your Dealer Message". Engine would start but stall when put in drive. I held up traffic for several minutes. After several minutes of restarting and stalling, I ran engine in park for 2000-3000 rpm for about a minute. The car then ran fine and I drove for over a week before I could get it to the dealer. It seemed to be run fine during this time. Dealer found code P010014, MAF sensor and replaced the sensor. Toyota TSB T-TT-0763-24 appears to describe this issue but it does not appear to have a real resolution for this. It is 'under investigation' Just replacing the sensor, if it is just another one of the same type does not give me confidence that this dangerous condition may not happen again. There are many reports like this one."

Component: ENGINE

"After driving IN RAIN for about 27 Miles then idling in slow traffic, vehicle started running poorly, stalled and would not run properly. Got "Reduced Engine Power, Visit Your Dealer Message". Engine would start but stall when put in drive. I held up traffic for several minutes. After several minutes of restarting and stalling, I ran engine in park for 2000-3000 rpm for about a minute. The car then ran fine and I drove for over a week before I could get it to the dealer. It seemed to be run fine during this time. Dealer found code P010014, MAF sensor and replaced the sensor. Toyota TSB T-TT-0763-24 appears to describe this issue but it does not appear to have a real resolution for this. It is 'under investigation' Just replacing the sensor, if it is just another one of the same type does not give me confidence that this dangerous condition may not happen again. There are many reports like this one."

Component: SEAT BELTS

"My sons seatbelt got caught in the holder an when I pulled it out, the seatbelt frayed compromising the safety"

Component: SEAT BELTS

"My sons seatbelt got caught in the holder an when I pulled it out, the seatbelt frayed compromising the safety"

Component: ENGINE

"I was driving the car for 25 minutes over main roads and freeway. There was lots of rain and water on the roadways, plus we just had major snowfall recently that was melting. I get to my destination and had my car in idle for 7 minutes in park. I shift into Drive and my car shudders and the engine shuts off with an error "Engine Stopped- Steering Power Low". I turn off the car and let it sit for one hour. Come back start it up and it does, only to repeat the shudder and then throw the same code. I had it towed to Toyota of Auburn, WA. They don't know what the problem is.Reddit forums have consumers with the same car complaining about this issue with no resolve."

Component: ENGINE

"I was driving the car for 25 minutes over main roads and freeway. There was lots of rain and water on the roadways, plus we just had major snowfall recently that was melting. I get to my destination and had my car in idle for 7 minutes in park. I shift into Drive and my car shudders and the engine shuts off with an error "Engine Stopped- Steering Power Low". I turn off the car and let it sit for one hour. Come back start it up and it does, only to repeat the shudder and then throw the same code. I had it towed to Toyota of Auburn, WA. They don't know what the problem is.Reddit forums have consumers with the same car complaining about this issue with no resolve."

Component: EXTERIOR LIGHTING

"The contact owns a 2024 Toyota Rav4. The contact stated that while driving and depressing the brake pedal, the brake lights were too small and were difficult for other drivers to see. Due to the failure, several other vehicles crashed into the rear of the vehicle. The contact stated the crashes had occurred because of the size of the brake lights. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was 26,278"

Component: EXTERIOR LIGHTING

"The contact owns a 2024 Toyota Rav4. The contact stated that while driving and depressing the brake pedal, the brake lights were too small and were difficult for other drivers to see. Due to the failure, several other vehicles crashed into the rear of the vehicle. The contact stated the crashes had occurred because of the size of the brake lights. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was 26,278"

Component: FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION

"Everything working properly and just fine until Monday 3/2/26 when I started the vehicle to go to work, the main radio multimedia screen was black and did not display anything. No sound was playing either along with when I placed the car in reverse, there was not the backup camera display as well. Everything was pitch black. I then proceeded to drive the car to work and then decided to take it to the Toyota dealership near my house at the earliest convenience which was today (3/4/26). In the mean time until I brought the car to the dealership, I researched information and videos on how to diagnose it myself and try troubleshooting my self. Also, when car is running, I got a message stating malfunction with AEB/FCW. Tried the fuse route and tried disconnecting the negative battery terminal for 15 minutes and tried holding the main power knob for 30 plus seconds. All of those did not work. I then took into dealership and once I got there, the service technician saw the screen working and then also saw the screen acting up and turned on but had lines in the middle of the screen. The technician had me turn vehicle off and once we turned back on it went back to the black screen. So once I went the route of having them diagnose it, they said they could not duplicate concern that we saw with the lines in the screen etc., therefore the technician gave the vehicle back with the screen not working still until we do have it working with the lines. I was about to leave and then the issue with the screen and lines cam up on the screen and I was able to have the technician look at it and diagnose. That is when advisor came to me and said the radio head is completely not working and cannot be fixed or saved. Repair is $2,769 with labor for a new radio head per the advisor. Car is not under warranty because of how many miles are currently on vehicle so I cannot get this fixed for free under warranty. Would have to be out of pocket and I denied that. Please help me get this fixed."

Component: FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION

"Everything working properly and just fine until Monday 3/2/26 when I started the vehicle to go to work, the main radio multimedia screen was black and did not display anything. No sound was playing either along with when I placed the car in reverse, there was not the backup camera display as well. Everything was pitch black. I then proceeded to drive the car to work and then decided to take it to the Toyota dealership near my house at the earliest convenience which was today (3/4/26). In the mean time until I brought the car to the dealership, I researched information and videos on how to diagnose it myself and try troubleshooting my self. Also, when car is running, I got a message stating malfunction with AEB/FCW. Tried the fuse route and tried disconnecting the negative battery terminal for 15 minutes and tried holding the main power knob for 30 plus seconds. All of those did not work. I then took into dealership and once I got there, the service technician saw the screen working and then also saw the screen acting up and turned on but had lines in the middle of the screen. The technician had me turn vehicle off and once we turned back on it went back to the black screen. So once I went the route of having them diagnose it, they said they could not duplicate concern that we saw with the lines in the screen etc., therefore the technician gave the vehicle back with the screen not working still until we do have it working with the lines. I was about to leave and then the issue with the screen and lines cam up on the screen and I was able to have the technician look at it and diagnose. That is when advisor came to me and said the radio head is completely not working and cannot be fixed or saved. Repair is $2,769 with labor for a new radio head per the advisor. Car is not under warranty because of how many miles are currently on vehicle so I cannot get this fixed for free under warranty. Would have to be out of pocket and I denied that. Please help me get this fixed."

Component: ENGINE

"This is my 2nd report to NHTSA and the 3 rd time in one year that this has happened to my 2024 Rav 4. It’s raining and I just pulled in to a Publix parking lot and not even 5 minutes of me sitting here preparing to go into the store my engine starts sputtering and shuts off. I’ve taken my vehicle to a Toyota dealership both previous times and they said they didn’t find anything"

Component: ENGINE

"This is my 2nd report to NHTSA and the 3 rd time in one year that this has happened to my 2024 Rav 4. It’s raining and I just pulled in to a Publix parking lot and not even 5 minutes of me sitting here preparing to go into the store my engine starts sputtering and shuts off. I’ve taken my vehicle to a Toyota dealership both previous times and they said they didn’t find anything"

Component: ELECTRICAL SYSTEM

"The vehicle's dashboard and 9.5" screen go blank while driving down the road. It is random at times and you have no idea how fast you are traveling, viewing screen, etc.. It just goes completely black. The Certified Toyota dealer says that there is a recall on the 12.5" screens blacking out randomly but not on the 9.5" screens so the vehicle does not qualify for the recall and Toyota is saying they don't have a fix for the vehicle. Have tried to contact higher level Toyota contacts (claims) and they have not been of any help. With the screen going completely black, an individual has no idea how fast they are driving, what service indicator lights might be on, no idea how much gas there is in the car. The entire dash and associated screen which also houses the back up camera are completely useless. It happens at random points in time while driving. This is a safety issue as one does not know speed of vehicle or any warning lights. Dash and screen are completely blank."

Component: ELECTRICAL SYSTEM

"The vehicle's dashboard and 9.5" screen go blank while driving down the road. It is random at times and you have no idea how fast you are traveling, viewing screen, etc.. It just goes completely black. The Certified Toyota dealer says that there is a recall on the 12.5" screens blacking out randomly but not on the 9.5" screens so the vehicle does not qualify for the recall and Toyota is saying they don't have a fix for the vehicle. Have tried to contact higher level Toyota contacts (claims) and they have not been of any help. With the screen going completely black, an individual has no idea how fast they are driving, what service indicator lights might be on, no idea how much gas there is in the car. The entire dash and associated screen which also houses the back up camera are completely useless. It happens at random points in time while driving. This is a safety issue as one does not know speed of vehicle or any warning lights. Dash and screen are completely blank."

Component: VEHICLE SPEED CONTROL

"The contact owns a 2024 Toyota Rav4. The contact stated that while driving forward into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated at a high rate of speed, almost causing the vehicle to crash into a building and other parked vehicles before the failure was self-corrected. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 27,000."

Component: VEHICLE SPEED CONTROL

"The contact owns a 2024 Toyota Rav4. The contact stated that while driving forward into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated at a high rate of speed, almost causing the vehicle to crash into a building and other parked vehicles before the failure was self-corrected. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 27,000."

Component: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

"I have had multiple instances where the vehicle has failed to accelerate when making a left hand turn. Each time this has occurred, my car has rolled into the intersection from a stop at a small decline, but the gas seems to do nothing. My car silently rolls forward and then I have no power or gas and am trapped with no acceleration. I’m worried this is going to get me into an accident and seriously injured. It does not happen super often, but enough that I know there is a problem. Dealer has not been able to see any codes, and we have not been able to recreate the issue in front of the service advisors."

Component: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

"I have had multiple instances where the vehicle has failed to accelerate when making a left hand turn. Each time this has occurred, my car has rolled into the intersection from a stop at a small decline, but the gas seems to do nothing. My car silently rolls forward and then I have no power or gas and am trapped with no acceleration. I’m worried this is going to get me into an accident and seriously injured. It does not happen super often, but enough that I know there is a problem. Dealer has not been able to see any codes, and we have not been able to recreate the issue in front of the service advisors."

Component: VEHICLE SPEED CONTROL,ENGINE

"The contact owned a 2024 Toyota Rav4. The contact stated that while driving at slower speeds at a gas station, attempting to drive into the car wash, the vehicle independently accelerated and crashed into a fence and a nearby tree, where the vehicle came to a stop. No warning light was illuminated. In addition, the contact attempted to depress the brake pedals to stop the vehicle; however, the vehicle continued accelerating and lost control, resulting in the crash. The vehicle was towed and deemed a total loss by the insurance provider. The diagnosis was not available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,480."

Component: VEHICLE SPEED CONTROL,ENGINE

"The contact owned a 2024 Toyota Rav4. The contact stated that while driving at slower speeds at a gas station, attempting to drive into the car wash, the vehicle independently accelerated and crashed into a fence and a nearby tree, where the vehicle came to a stop. No warning light was illuminated. In addition, the contact attempted to depress the brake pedals to stop the vehicle; however, the vehicle continued accelerating and lost control, resulting in the crash. The vehicle was towed and deemed a total loss by the insurance provider. The diagnosis was not available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,480."

Component: VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

"On 12/24/25 I was pulling into a parking space, took foot off accelerator to brake and vehicle suddenly accelerated and engine revved. I kept pushing the brake, but the vehicle kept lurching forward and slammed into car parked in front of me before finally stopping. My vehicle was going so hard forward that it pushed the car I hit 2 to 3 feet out of it's parking space and even punctured the radiator. It was not raining, the floor mat was not in the way, I did not have cruise control engaged. On 12/10/25 I took my car to Toyota dealership because I had a slow leak in one tire, which had to be replaced. At that time, the service department also updated parking assist software (could that be the problem?). In answer to above questions: * brakes and accelerator malfunctioned and it is available for inspection upon request. * no one was in the car I hit. I was not injured. * the problem has not been reproduced to my knowledge or confirmed. * the vehicle has been inspected by a third-party that Toyota engaged and also Erie Insurance. A police report is available. * there was no warning lamps, messages or other symptoms of the problem prior to the failure on 12/24/25."

Component: VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

"On 12/24/25 I was pulling into a parking space, took foot off accelerator to brake and vehicle suddenly accelerated and engine revved. I kept pushing the brake, but the vehicle kept lurching forward and slammed into car parked in front of me before finally stopping. My vehicle was going so hard forward that it pushed the car I hit 2 to 3 feet out of it's parking space and even punctured the radiator. It was not raining, the floor mat was not in the way, I did not have cruise control engaged. On 12/10/25 I took my car to Toyota dealership because I had a slow leak in one tire, which had to be replaced. At that time, the service department also updated parking assist software (could that be the problem?). In answer to above questions: * brakes and accelerator malfunctioned and it is available for inspection upon request. * no one was in the car I hit. I was not injured. * the problem has not been reproduced to my knowledge or confirmed. * the vehicle has been inspected by a third-party that Toyota engaged and also Erie Insurance. A police report is available. * there was no warning lamps, messages or other symptoms of the problem prior to the failure on 12/24/25."

Component: VEHICLE SPEED CONTROL

"The contact owns a 2024 Toyota RAV4. The contact stated that while attempting to park and making a turn, the vehicle unexpectedly accelerated and collided with a 3 1/2 cement block wall. The contact sustained hand and chest bruises as a result of the incident; however, no medical attention was provided. The contact stated that the air bags did not deploy during the incident. A police report was not filed. The vehicle was towed to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure, a case was opened, and a designated engineer was assigned to inspect the vehicle. The approximate failure mileage was 13,600."

Component: VEHICLE SPEED CONTROL

"The contact owns a 2024 Toyota RAV4. The contact stated that while attempting to park and making a turn, the vehicle unexpectedly accelerated and collided with a 3 1/2 cement block wall. The contact sustained hand and chest bruises as a result of the incident; however, no medical attention was provided. The contact stated that the air bags did not deploy during the incident. A police report was not filed. The vehicle was towed to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure, a case was opened, and a designated engineer was assigned to inspect the vehicle. The approximate failure mileage was 13,600."

Component: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

"I am submitting this complaint to document an unresolved vehicle safety concern and loss of confidence in safe operation. My vehicle experienced serious safety-related malfunctions and warnings, and despite service visits, I was not provided written confirmation that the vehicle was safe to operate. After repairs were reportedly completed, I repeatedly requested written safety verification, which was not provided. Due to the unresolved safety concerns and lack of written safety assurance, I did not feel it was safe to resume driving the vehicle. A loaner vehicle was provided while the safety issues were being addressed. The loaner was later recovered before my safety concerns were resolved and without advance notice, leaving me without a vehicle that I could confirm was safe to operate. I am reporting this because I continue to lack confidence in the safety of the vehicle and want this documented as a safety concern. This complaint is not about customer service, but about unresolved safety issues and the absence of written confirmation that the vehicle is safe to drive."

Component: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

"I am submitting this complaint to document an unresolved vehicle safety concern and loss of confidence in safe operation. My vehicle experienced serious safety-related malfunctions and warnings, and despite service visits, I was not provided written confirmation that the vehicle was safe to operate. After repairs were reportedly completed, I repeatedly requested written safety verification, which was not provided. Due to the unresolved safety concerns and lack of written safety assurance, I did not feel it was safe to resume driving the vehicle. A loaner vehicle was provided while the safety issues were being addressed. The loaner was later recovered before my safety concerns were resolved and without advance notice, leaving me without a vehicle that I could confirm was safe to operate. I am reporting this because I continue to lack confidence in the safety of the vehicle and want this documented as a safety concern. This complaint is not about customer service, but about unresolved safety issues and the absence of written confirmation that the vehicle is safe to drive."

Component: STEERING,ELECTRICAL SYSTEM,ENGINE

"I was driving home, about a 30 min drive, in heavy rain. Once I got home, I left my car running to run inside. When I came back out the car was shaking and idling funny. A "low steering power" diagnostic came up and then also a parking malfunction. I turned the car off. It would barely turn over and still multiple diagnostic lights on. I pulled in into the garage and after sitting off for about 10 minutes, it started fine. I've seen multiple posts about this same issue. It's definitely a safety concern."

Component: STEERING,ELECTRICAL SYSTEM,ENGINE

"I was driving home, about a 30 min drive, in heavy rain. Once I got home, I left my car running to run inside. When I came back out the car was shaking and idling funny. A "low steering power" diagnostic came up and then also a parking malfunction. I turned the car off. It would barely turn over and still multiple diagnostic lights on. I pulled in into the garage and after sitting off for about 10 minutes, it started fine. I've seen multiple posts about this same issue. It's definitely a safety concern."

Component: SERVICE BRAKES

"Vehicle rolled backwards in reverse while brake pedal was pressed all the way down. Claim was filed with Toyota. After two months, they have said it is a non-issue."