2023 HONDA RIDGELINE Safety Overview

Component: UNKNOWN OR OTHER

"My sunroof exploded. The glass blew up and out of the vehicle while on the highway."

Component: UNKNOWN OR OTHER

"My sunroof exploded. The glass blew up and out of the vehicle while on the highway."

Component: POWER TRAIN

"During warmer months of the year the vehicle can have a long pause when shifted into drive. Most commonly occurs when you finish backing up and want to go forward. The vehicle will pause and not go anywhere for 2-3 seconds. It also happens by shifting out of park into drive. Again, the vehicle will pause for 2-3 seconds. Honda dealerships are aware of this issue on the Honda Ridgeline with a 9-speed automatic transmission. It could easily cause an accident."

Component: POWER TRAIN

"During warmer months of the year the vehicle can have a long pause when shifted into drive. Most commonly occurs when you finish backing up and want to go forward. The vehicle will pause and not go anywhere for 2-3 seconds. It also happens by shifting out of park into drive. Again, the vehicle will pause for 2-3 seconds. Honda dealerships are aware of this issue on the Honda Ridgeline with a 9-speed automatic transmission. It could easily cause an accident."

Component: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

"Driving approximately 15mph on a gravel road in my subdivision I noticed smoke or steam coming from under the hood. The time was approximately 10: 30 am on June 4,2026 the 2023 Honda Ridgeline with 41,000 miles was immediately stopped and put in park. I exited the vehicle and started to open the hood and fire streamed out from the front of the vehicle. I backed up and went to the rear door and retrieved my dog from the back seat. The vehicle is a total loss as the fire spread incredibly fast. I’m lucky to be alive today. There were no warnings or messages."

Component: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

"Driving approximately 15mph on a gravel road in my subdivision I noticed smoke or steam coming from under the hood. The time was approximately 10: 30 am on June 4,2026 the 2023 Honda Ridgeline with 41,000 miles was immediately stopped and put in park. I exited the vehicle and started to open the hood and fire streamed out from the front of the vehicle. I backed up and went to the rear door and retrieved my dog from the back seat. The vehicle is a total loss as the fire spread incredibly fast. I’m lucky to be alive today. There were no warnings or messages."

Component: STEERING

"At approximately 31,800 miles, my 2023 Honda Ridgeline failed Massachusetts state inspection due to excessive play in the steering rack. A Honda dealership technician confirmed the steering rack and both inner and outer tie rods required replacement. This vehicle is the same year and model covered under NHTSA Recall 24V184000 (steering gearbox inner ball joint housing detaching from steering rack). My VIN was not included in that recall batch; however the failure is identical in nature — premature steering component failure at extremely low mileage. Steering racks are designed to last 100,000 to 150,000+ miles under normal use. This failure occurred at roughly one-third of the minimum expected lifespan, with no prior warning signs, no crashes, no unusual road conditions, and regular maintenance. Vehicle was driven exclusively on paved roads. Component is available for inspection upon request. Failure confirmed by Honda dealership. No warning lamps preceded the failure. Safety risk: potential loss of steering control at highway speed."

Component: STEERING

"At approximately 31,800 miles, my 2023 Honda Ridgeline failed Massachusetts state inspection due to excessive play in the steering rack. A Honda dealership technician confirmed the steering rack and both inner and outer tie rods required replacement. This vehicle is the same year and model covered under NHTSA Recall 24V184000 (steering gearbox inner ball joint housing detaching from steering rack). My VIN was not included in that recall batch; however the failure is identical in nature — premature steering component failure at extremely low mileage. Steering racks are designed to last 100,000 to 150,000+ miles under normal use. This failure occurred at roughly one-third of the minimum expected lifespan, with no prior warning signs, no crashes, no unusual road conditions, and regular maintenance. Vehicle was driven exclusively on paved roads. Component is available for inspection upon request. Failure confirmed by Honda dealership. No warning lamps preceded the failure. Safety risk: potential loss of steering control at highway speed."

Component: POWER TRAIN

"The connecting rod bearing in cylinder one broke causing catastrophic engine failure. It has been inspected by a Honda dealer. The check engine light started flashing after the rod broke making me lose power in the vehicle at an intersection."

Component: POWER TRAIN

"The connecting rod bearing in cylinder one broke causing catastrophic engine failure. It has been inspected by a Honda dealer. The check engine light started flashing after the rod broke making me lose power in the vehicle at an intersection."

Component: STEERING,ENGINE,BACK OVER PREVENTION

"The contact owns a 2023 Honda Ridgeline. The contact The contact stated he experienced knocking in the engine. The vehicle was taken to the dealer where it was diagnosed with an air compressor failure; however, the issue persisted. The contact also stated another issue is the rearview camera displayed a distorted image. The contact also experienced loss of steering control with the vehicle pulling to the right. intermittently veering towards The contact associated the issues with NHTSA Campaign Numbers 24V321000 (Back Over Prevention) and 24V184000 (Steering) The vehicle was not diagnosed or repaired for these issues. The manufacturer was notified of the issue. The approximate failure mileage was 32,000."

Component: STEERING,ENGINE,BACK OVER PREVENTION

"The contact owns a 2023 Honda Ridgeline. The contact The contact stated he experienced knocking in the engine. The vehicle was taken to the dealer where it was diagnosed with an air compressor failure; however, the issue persisted. The contact also stated another issue is the rearview camera displayed a distorted image. The contact also experienced loss of steering control with the vehicle pulling to the right. intermittently veering towards The contact associated the issues with NHTSA Campaign Numbers 24V321000 (Back Over Prevention) and 24V184000 (Steering) The vehicle was not diagnosed or repaired for these issues. The manufacturer was notified of the issue. The approximate failure mileage was 32,000."

Component: STEERING

"At roughly 20,000 miles, I began to notice a slight rattle/clucking sound from the front end of the vehicle on gravel surfaces. The issue gradually became more noticeable and upon owner inspection, inner tie rods had noticeable play. Independent shop (Frantz Automotive, Cary, NC) confirmed the play, and upon removing the tie rods and boots, discovered play within the steering rack itself (have video that could not be uploaded), and notified me that there was a recall for this issue on some 2023 Ridgelines (as noted on receipt). I then took the truck to the dealership where purchased (Autopark Honda, Cary, NC), which confirmed the issue (as noted on receipt) and offered to replace at a "goodwill" rate of $500, which they termed a "deductible." Given the safety concern and I needed the truck for transportation, I paid for the repair and will request a refund from Honda America."

Component: STEERING

"At roughly 20,000 miles, I began to notice a slight rattle/clucking sound from the front end of the vehicle on gravel surfaces. The issue gradually became more noticeable and upon owner inspection, inner tie rods had noticeable play. Independent shop (Frantz Automotive, Cary, NC) confirmed the play, and upon removing the tie rods and boots, discovered play within the steering rack itself (have video that could not be uploaded), and notified me that there was a recall for this issue on some 2023 Ridgelines (as noted on receipt). I then took the truck to the dealership where purchased (Autopark Honda, Cary, NC), which confirmed the issue (as noted on receipt) and offered to replace at a "goodwill" rate of $500, which they termed a "deductible." Given the safety concern and I needed the truck for transportation, I paid for the repair and will request a refund from Honda America."

Component: ELECTRICAL SYSTEM

"The contact owns a 2023 Honda Ridgeline. The contact stated that while driving or while stopped at a stop light, the Auto Idle Stop system activated, and the vehicle hesitated to respond. The message "Auto Idle Stop Temporarily Unavailable" was displayed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000."

Component: ELECTRICAL SYSTEM

"The contact owns a 2023 Honda Ridgeline. The contact stated that while driving or while stopped at a stop light, the Auto Idle Stop system activated, and the vehicle hesitated to respond. The message "Auto Idle Stop Temporarily Unavailable" was displayed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000."

Component: EXTERIOR LIGHTING

"03/09/26 Driver side Headlight assembly filling with a lot of water when driving in wet conditions. Headlight has a significant amount of water and condensation inside. It is very noticeable. I can see a slight difference in positioning of the driver side headlamp vs the passenger side. Driver side looks slightly misaligned on the part closest to the midline of the truck. Available to inspect upon request. Called Dealer to bring it in to inspect immediately. They told me to come in without an appointment bc they said i didnt need one for this issue and I can come right in. I drove all the way there and was told they couldn't help me bc they were to busy now. Scheduled service with Dealer on 3/23/26. They were unable to take me earlier and told me that it's not an emergency and that I can drive the vehicle saftely until the 23rd, in wet or dry conditions. I Inspected light and took photos. Was told by local mechanics that a dealer would need to inspect it for defects / warranty repair. Dealer will be able to see the water and condensation throughoyt the entire headlamp as soon as they look at it. You can't miss it, it looks ridiculous. Ive noticed my day time running lights aren't working consistently since the water has been in the headlamp. Also, they will be able to reproduce the water flooding into the headlamp with no problem. If they run it through a carwash, water will hemorrhage into it. No symptoms or warning indicators / messages prior to part failure. I've attached photos and have more upon request. The photos show the water in the headlamp is now frozen over the inside of the headlight. This is affecting visibility and I am concerned about this damaging other components / electrical systems."

Component: EXTERIOR LIGHTING

"03/09/26 Driver side Headlight assembly filling with a lot of water when driving in wet conditions. Headlight has a significant amount of water and condensation inside. It is very noticeable. I can see a slight difference in positioning of the driver side headlamp vs the passenger side. Driver side looks slightly misaligned on the part closest to the midline of the truck. Available to inspect upon request. Called Dealer to bring it in to inspect immediately. They told me to come in without an appointment bc they said i didnt need one for this issue and I can come right in. I drove all the way there and was told they couldn't help me bc they were to busy now. Scheduled service with Dealer on 3/23/26. They were unable to take me earlier and told me that it's not an emergency and that I can drive the vehicle saftely until the 23rd, in wet or dry conditions. I Inspected light and took photos. Was told by local mechanics that a dealer would need to inspect it for defects / warranty repair. Dealer will be able to see the water and condensation throughoyt the entire headlamp as soon as they look at it. You can't miss it, it looks ridiculous. Ive noticed my day time running lights aren't working consistently since the water has been in the headlamp. Also, they will be able to reproduce the water flooding into the headlamp with no problem. If they run it through a carwash, water will hemorrhage into it. No symptoms or warning indicators / messages prior to part failure. I've attached photos and have more upon request. The photos show the water in the headlamp is now frozen over the inside of the headlight. This is affecting visibility and I am concerned about this damaging other components / electrical systems."

Component: FORWARD COLLISION AVOIDANCE

"A car turning left on a one lane both way street. The the auto breaking system hit the breaks I was about 6’ away from car going 10 miles per hour. Car behind me almost hit the back of my truck. It took second before breaks let off. System was in normal mode."

Component: FORWARD COLLISION AVOIDANCE

"A car turning left on a one lane both way street. The the auto breaking system hit the breaks I was about 6’ away from car going 10 miles per hour. Car behind me almost hit the back of my truck. It took second before breaks let off. System was in normal mode."

Component: EXTERIOR LIGHTING

"While driving home on 2/21/26 at night in light sleet/snow conditions, I noticed a dramatic decrease in headlight effectiveness in my Honda Ridgeline. When I stopped to check the headlights, they were coated with ice that needed to be scraped off. This is my first vehicle that has LED headlights so this was unexpected. I never had this issue with my previous vehicles that used incandescent /halogen headlights. I suspect this snow/sleet buildup is due to the fact the LED headlights, by their nature, are much more thermally efficient and generate less than 10% of the heat of an incandescent light source. As a result, LED headlamps do not generate enough head to melt any snow/sleet accumulations on the headlight lens. While this might not be an issue in southern states, it is a significant safety and visibility issue in areas where winter snows are the norm. NHTSB should consider requiring a wiping mechanism (as is done on Volvo headlights) or implement a defrost mechanism into the headlamp assembly or lens of vehicles with LED headlamps."

Component: EXTERIOR LIGHTING

"While driving home on 2/21/26 at night in light sleet/snow conditions, I noticed a dramatic decrease in headlight effectiveness in my Honda Ridgeline. When I stopped to check the headlights, they were coated with ice that needed to be scraped off. This is my first vehicle that has LED headlights so this was unexpected. I never had this issue with my previous vehicles that used incandescent /halogen headlights. I suspect this snow/sleet buildup is due to the fact the LED headlights, by their nature, are much more thermally efficient and generate less than 10% of the heat of an incandescent light source. As a result, LED headlamps do not generate enough head to melt any snow/sleet accumulations on the headlight lens. While this might not be an issue in southern states, it is a significant safety and visibility issue in areas where winter snows are the norm. NHTSB should consider requiring a wiping mechanism (as is done on Volvo headlights) or implement a defrost mechanism into the headlamp assembly or lens of vehicles with LED headlamps."

Component: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION

"The infotainment system failed intermittently two times prior, causing failure of the backup camera and cross traffic warning sensor system. The entire system failed a month ago and Honda has no idea when they can get parts."

Component: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION

"The infotainment system failed intermittently two times prior, causing failure of the backup camera and cross traffic warning sensor system. The entire system failed a month ago and Honda has no idea when they can get parts."

Component: POWER TRAIN

"Engine had complete loss of power and loud knocking noise."

Component: POWER TRAIN

"Engine had complete loss of power and loud knocking noise."

Component: EXTERIOR LIGHTING

"There is constant water intrusion on the driverside headlight causing poor headlamp performance. I have reported the issue to a dealer for a warranty claim and was told that it is normal for water to be inside the headlight housing. If this is the case than I believe there is potential for a safety hazard. Issue was escalated to Honda Customer Service who initially offered to help get the repair done under warranty and then changed their tune and told me they wouldn't intervene and my only other option was to take it to another dealership to get a second opinion. I believe than based on Manufacturer Communications on this website (11000278 & 11000270) that this is a known issue and owners are being gaslighted into thinking its normal."

Component: EXTERIOR LIGHTING

"There is constant water intrusion on the driverside headlight causing poor headlamp performance. I have reported the issue to a dealer for a warranty claim and was told that it is normal for water to be inside the headlight housing. If this is the case than I believe there is potential for a safety hazard. Issue was escalated to Honda Customer Service who initially offered to help get the repair done under warranty and then changed their tune and told me they wouldn't intervene and my only other option was to take it to another dealership to get a second opinion. I believe than based on Manufacturer Communications on this website (11000278 & 11000270) that this is a known issue and owners are being gaslighted into thinking its normal."

Component: FORWARD COLLISION AVOIDANCE

"Oftentimes, while driving on a 2-lane road, the Ridgeline will produce an alarm (beeping sound and flashing amber "BRAKE" illuminated on dash display) when driving through a right hand curve with opposite direction traffic in the opposing lane. In every instance, my vehicle and the opposing vehicle are centered in our respective lanes with no indication that either vehicle is on a course to depart their lanes. This is extremely disconcerting as it creates a false emergency alarm. It also makes me think (momentarily) I am not seeing some collision threat. This creates a hazardous situation and I fear that the Automatic Emergency Braking will activate and cause me to lose control of the situation. The opposing traffic scenario I'm describing is quite routine with no cause for alarm. In a worse-case scenario, the opposing vehicle's trajectory would place it on a course further away from me where it could go off the road on the right side of its lane - not to the left towards my vehicle. I have not yet taken it in to the dealership, but I do intend to do so during January 2026."

Component: FORWARD COLLISION AVOIDANCE

"Oftentimes, while driving on a 2-lane road, the Ridgeline will produce an alarm (beeping sound and flashing amber "BRAKE" illuminated on dash display) when driving through a right hand curve with opposite direction traffic in the opposing lane. In every instance, my vehicle and the opposing vehicle are centered in our respective lanes with no indication that either vehicle is on a course to depart their lanes. This is extremely disconcerting as it creates a false emergency alarm. It also makes me think (momentarily) I am not seeing some collision threat. This creates a hazardous situation and I fear that the Automatic Emergency Braking will activate and cause me to lose control of the situation. The opposing traffic scenario I'm describing is quite routine with no cause for alarm. In a worse-case scenario, the opposing vehicle's trajectory would place it on a course further away from me where it could go off the road on the right side of its lane - not to the left towards my vehicle. I have not yet taken it in to the dealership, but I do intend to do so during January 2026."

Component: ENGINE AND ENGINE COOLING

"The contact owns a 2023 Honda Ridgeline. The contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the vehicle. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was inspected and determined that there was potential damage to the bearings and that the crankshaft and the short block needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that the recall covered older model Honda Ridgelines. The failure mileage was approximately 82,000."

Component: ENGINE,FUEL/PROPULSION SYSTEM

"Approximately six(6) months ago, my wife and I noticed a very noxious gasoline smell in the cabin of our truck, and upon further investigation determined that the smell was a direct result of gasoline that had infiltrated the oil in the engine. The oil was changed and the used oil smelled very strongly of gasoline. I sent an oil sample to Blackstone Industries to get the oil analyzed, and they, in fact found gasoline in the oil. Honda said that the results were useless because they wouldn't accept third party results. I took my truck to the local Honda dealership (Napleton Honda in Loves Park, IL) to address the problem. They, in turn contracted the Technician Department of American Honda who said the strong gasoline smell was "NORMAL." I have contacted American Honda and they suggested getting a second opinion. The case number is, XXX. At this point a second opinion at another dealership would be useless because they're going to tell me the exact same thing. So, in conclusion, I would like the noxious, dangerous gasoline fume root cause to be identified and repaired. The fumes are making me, my wife, and any passengers nauseous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)"

Component: ENGINE,FUEL/PROPULSION SYSTEM

"Approximately six(6) months ago, my wife and I noticed a very noxious gasoline smell in the cabin of our truck, and upon further investigation determined that the smell was a direct result of gasoline that had infiltrated the oil in the engine. The oil was changed and the used oil smelled very strongly of gasoline. I sent an oil sample to Blackstone Industries to get the oil analyzed, and they, in fact found gasoline in the oil. Honda said that the results were useless because they wouldn't accept third party results. I took my truck to the local Honda dealership (Napleton Honda in Loves Park, IL) to address the problem. They, in turn contracted the Technician Department of American Honda who said the strong gasoline smell was "NORMAL." I have contacted American Honda and they suggested getting a second opinion. The case number is, XXX. At this point a second opinion at another dealership would be useless because they're going to tell me the exact same thing. So, in conclusion, I would like the noxious, dangerous gasoline fume root cause to be identified and repaired. The fumes are making me, my wife, and any passengers nauseous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)"

Component: ELECTRICAL SYSTEM

"RVC rearview camera is not functioning."

Component: ELECTRICAL SYSTEM

"The rearview camera continues to fail after recall for the issue was completed. Estimate 6 months+ since recall was performed to replace camera tailgate wire harness. It has begun random failures again. There is no indication from the dash of an error. When placed in reverse, the camera display in the dash goes nearly black or totally black; sometimes lane back lines are present, sometimes not. The current problem is entirely consistent with the failure conditions and symptoms prior to the recall update to replace the wire harness. The problem can fairly routinely be triggered by multiple uses of the dual-action tailgate movement. A few flat down and back up, then a few swing-gate actions will generally trigger the failure. When the camera monitor does have a normal picture, it will stay that way indefinitely -until you again have repeated tailgate movements using the dual-action feature. It is generally possible to perform several dual-action movements of the tailgate and restore the camera monitor to a functional view. The recall and replacement with an "improved" wire harness has failed to last; the identical problem is recurring. The vehicle was at a Honda dealer today. They report no error codes, they report no continuity issues with the wire harness. Proposed remedy is to replace the camera unit, despite no error codes. The only basis seems to be that they could not "see" a problem with the harness. Nor can they explain why the circumstances are identical to what caused the initial recall, but still feel it's not the cable. Nor can they explain why my repeated movements of the tailgate can make the display work again. This is a considerable safety issue as it's extremely difficult to back up the vehicle if you can't see behind/below the tailgate. Mirrors are not enough; safe backing requires the use of the rear view camera."

Component: STEERING,SUSPENSION

"The contact owns a 2023 Honda Ridgeline. The contact stated that on several occasions at various speeds, when the vehicle went over bumps in the road, it shook more than usual. Additionally, when the vehicle was slowed down and the brake pedal was depressed, it took more effort to depress the pedal. The vehicle was taken for inspection, where it was determined that there was a steering suspension failure and the inner and outer tie rods were damaged. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 33,604."

Component: STEERING,SUSPENSION

"The contact owns a 2023 Honda Ridgeline. The contact stated that on several occasions at various speeds, when the vehicle went over bumps in the road, it shook more than usual. Additionally, when the vehicle was slowed down and the brake pedal was depressed, it took more effort to depress the pedal. The vehicle was taken for inspection, where it was determined that there was a steering suspension failure and the inner and outer tie rods were damaged. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 33,604."

Component: STRUCTURE

"While driving down the road the lower passenger side rear door garnish flew off the truck and went flying out of the wheel well."

Component: FORWARD COLLISION AVOIDANCE

"The collision breaking will fire off automatically in situations where you’re going around a curve and there’s a car coming in the opposite direction. The truck will see the other car and slam on the brakes even though everybody’s in the correct lane it’s terribly dangerous because it basically is brake checking people who are behind you. There’s no rhyme or reason to it. It does not always do it. It just does it sometimes You can turn the system off, but you have to do that every single time that you turned the car on and it’s I’m sure caused many wrecks at this point."

Component: ELECTRICAL SYSTEM,VISIBILITY/WIPER

"The automatic high beam system is terrible. It is too sensitive so the beams flash hi/low on and off. Even a small road reflector on a dark empty road will force it back to low beam. Other cars I own with this type system work much better. It’s a safety hazard because auto hi-beam is on by default and you can’t count on it providing the correct amount of lighting when on dark roads, plus it annoys oncoming drivers because of the constant flashing."

Component: EXTERIOR LIGHTING

"The auto high beam system on my 2023 Honda Ridgeline frequently malfunctions. It prematurely dims the high beams when approaching reflective road signs or street lighting, even with no oncoming traffic present. More concerning, the system immediately reactivates high beams afterward — sometimes directly into the eyes of oncoming drivers, creating a blinding hazard. This behavior has occurred multiple times during rural and suburban nighttime driving. Honda offers no way to adjust the system’s sensitivity, even the one in the dask computer dont help and dealerships confirm that no fix or update is currently available. The system appears to be functioning “as designed,” but the result is erratic and unpredictable headlight behavior that undermines safety. I am submitting this report to document repeated false activations and to support investigation or revision of this feature."

Component: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

"There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in the oil can cause the engine to malfunction to the point of seizure which could cause a sudden stop in traffic flow. 2. The noxious gasoline fumes are unbearable in the cabin of the truck causing headaches, nausea, and lightheadedness which could cause an accident while driving and could cause the driver to become disoriented and cause an accident. I took the vehicle to Napleton Honda in Loves Park, Illinois to address the problem, and they, in turn contacted American Honda for guidance. The dealership said the technical arm of American Honda said the fumes and the gasoline infiltration was, "NORMAL. I was contacted by American Honda and they suggested that I get a second opinion from another dealership, which IMHO is moot because they will contact American Honda for guidance and they will be told the exact same thing. The case number with American Honda is: XXX. The vehicle is currently under warranty for approximately one(1) more month. I had the oil analyzed by Blackstone Laboratories and they did, in fact detect gasoline in the oil. I have those results. I talked to the Honda Case Manager and she said that Honda will not/does not accept third party testing. American Honda will not even agree to test the oil themselves to determine if what I'm saying is true. I would sincerely appreciate any assistance since my truck is almost unbearable and certainly unsafe to drive. There are currently no warning or check engine lights on, but a simple oil analysis would, 100% confirm the presence of gasoline in the oil. I have noticed the gasoline odor for approximately 9 months and it has progressively gotten worse. I try to combat the noxious odors and impending motor damage by changing my oil very frequently which is approximately every 500-750 miles with full synthetic oil. Please contact me if you need anything further. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)"

Component: ENGINE

"Engine knock noticed right after oil change, prominent metal on metal sound under load, it’s more pronounced and easier to hear at low speeds. The vehicle only has 34,000 miles and 2 years old. Took to Honda Dealership in Staunton VA(Valley CMA Honda) and they are still diagnosing(for 4 weeks now) but told me so far that it’s coming from the location where oil pan is and main bearing. So it’s very likely a serious engine issue. Very disappointing and frustrating situation that vehicle is only 2 years old with 34,000 miles and already having a serious engine issue."

Component: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

"There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in the oil can cause the engine to malfunction to the point of seizure which could cause a sudden stop in traffic flow. 2. The noxious gasoline fumes are unbearable in the cabin of the truck causing headaches, nausea, and lightheadedness which could cause an accident while driving and could cause the driver to become disoriented and cause an accident. I took the vehicle to Napleton Honda in Loves Park, Illinois to address the problem, and they, in turn contacted American Honda for guidance. The dealership said the technical arm of American Honda said the fumes and the gasoline infiltration was, "NORMAL. I was contacted by American Honda and they suggested that I get a second opinion from another dealership, which IMHO is moot because they will contact American Honda for guidance and they will be told the exact same thing. The case number with American Honda is: XXX. The vehicle is currently under warranty for approximately one(1) more month. I had the oil analyzed by Blackstone Laboratories and they did, in fact detect gasoline in the oil. I have those results. I talked to the Honda Case Manager and she said that Honda will not/does not accept third party testing. American Honda will not even agree to test the oil themselves to determine if what I'm saying is true. I would sincerely appreciate any assistance since my truck is almost unbearable and certainly unsafe to drive. There are currently no warning or check engine lights on, but a simple oil analysis would, 100% confirm the presence of gasoline in the oil. I have noticed the gasoline odor for approximately 9 months and it has progressively gotten worse. I try to combat the noxious odors and impending motor damage by changing my oil very frequently which is approximately every 500-750 miles with full synthetic oil. Please contact me if you need anything further. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)"

Component: EXTERIOR LIGHTING

"I have taken my car to the dealership of three separate occasions with respect to the Automatic High Beam Option which at best works inconsistently on the back rural roads where I live. They adjusted this option on two occasions, and the service advisor took my vehicle home - driving it at night. In his words, he indicated, "Given the technology within this vehicle, we did the best we could." I know for a fact the automatic high beam option technology exists as I have another vehicle with the same option that works flawlessly and as intended; a 2024 Subaru Forester. In multiple correspondences with Honda's Customer Service Division, they stated, "At this time, the trained technicians at Middletown Honda have confirmed that your vehicle is operating as designed. We truly regret that the outcome does not meet your expectations, and we want to assure you that your dissatisfaction has been noted on our end." Clearly, and I understand, that for this issue to be resolved, a recall of this vehicle specific to this issue would have to take place. I have read on numerosu blogs and Honda Forums that this is and has been an issue with this current model dating back to the 2020 model, as owners of the models predating this year did not find this option as an issue. So, clearly something in the engineering of this option post 2020 changed. As I had indicated to both Honda's Customer Service and the dealership personnel I have spoken to, I will no longer utilize this option as it is dangerous and will, on the rural roads I drive on, cause a vehicular accident."

Component: EXTERIOR LIGHTING

"I have a 2023 Honda Ridgeline RTE excellent condition! Driver side headlight has moisture in it. There is a bulletin from Honda TSB23–024 titled moisture in headlight with a date of 3/3/2023. It involves the ridgeline 2017–2023. The summary says “moisture in the headlights. The headlight seal may become damaged from a miss adjusted Hood. Damage to the headlight seal may lead to moisture condensation building up in the headlight. Replace the headlight(s) with moisture condensation buildup and readjust the hood stoppers.” I called Honda Eastgate at 513-528-8000. They stated it was not a recall and that it would be an out-of-pocket cost. They want to charge a diagnostic fee of $250.00 and then charge to replace the headlight. I asked them if having moisture in the headlight would be a safety problem and they said yes if the light went out. Why in the world is this not a recall. I feel Honda is responsible for this and there should be no charge to the customer. I want to know who else I need to report this to, to have this become a recall, please help me with this problem. I can be reached at [XXX] [XXX] [XXX] Thank you for your help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)"

Component: STEERING

"Inner tie rods unnaturally worn. Steering was loose. Internal play in the rack Steering Gearbox, Electric Power Steering needed replacement Honda stated this was similar to manufacturing problems they had with Civics but that Ridgeline was not part of the recall. Issue was fixed by Honda but at my cost."

Component: VISIBILITY

"See attached document for complaint."

Component: SUSPENSION

"Became aware of a rattle/clunk from right rear area of truck. Tried to find loose item like trailer hitch or item in cargo area but even with everything taken out noise continued. Finally got under the truck’s rear area and started pushing/pulling on things. Immediately found completely missing bolt and rubber cush on right-hand sway bar mount clamp. Sway bar was unanchored and moved freely, banging parts on the rear brake and bearing area. I have photos and video. One bolt still present in clamp: removed that bolt (very easily) and discovered NO thread lock or lock washer. This bolt spun out freely by hand. No lock-tite nor lock washers on left-hand side either. Honda parts sold me a rubber cush and I replaced all bolts INCLUDING thread lock this time. On driving, noticed IMMEDIATELY more stability and far less “head-toss” on normal smooth highway. And no more clunk."

Component: SERVICE BRAKES, HYDRAULIC

"The contact owns a 2023 Honda Ridgeline. The contact stated that while driving up a slope at various speeds, the vehicle would hesitate to accelerate as intended while the accelerator pedal was depressed. The brake warning light illuminated. In addition, the contact stated that on several occasions while driving at an undisclosed speed, the vehicle would fail to decelerate as intended while the brake pedal was depressed. The failure occurred on two occasions, where on the first occasion, it almost crashed into the residence. On the most recent occasion, the contact stated that the vehicle had shuddered before independently jolting and crashing into a church building before coming to a stop. No injuries were sustained. No medical attention was sought. A police report was not filed. The air bags did not deploy. The vehicle was taken to a local dealer on several occasions, where it was diagnosed however was unable to replicate the failure. The vehicle was not repaired. Upon further investigation, the insurance provider related the failure to NHTSA Campaign Number: 23V458000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 11,900."