Safety Recall: 25V566000
25V566000 Reported: 8/29/2025 Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
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Summary
New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Safety Risk
A battery module that overheats increases the risk of a fire.
Remedy
New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Affected Vehicles
- 2025 NEW FLYER XE35
- 2025 NEW FLYER XE40
- 2025 NEW FLYER XE60
- 2025 NEW FLYER XHE40
- 2025 NEW FLYER XHE60
- 2024 NEW FLYER XE35
- 2024 NEW FLYER XE40
- 2024 NEW FLYER XE60
- 2024 NEW FLYER XHE40
- 2024 NEW FLYER XHE60
- 2023 NEW FLYER XE35
- 2023 NEW FLYER XE40
- 2023 NEW FLYER XE60
- 2023 NEW FLYER XHE40
- 2022 NEW FLYER XE35
- 2022 NEW FLYER XE40
- 2022 NEW FLYER XE60
- 2021 NEW FLYER XE35
- 2021 NEW FLYER XE40
- 2021 NEW FLYER XE60
- 2020 NEW FLYER XE35
- 2020 NEW FLYER XE40
- 2020 NEW FLYER XE60
- 2019 NEW FLYER XE35
- 2019 NEW FLYER XE40
- 2019 NEW FLYER XE60
- 2018 NEW FLYER XE40
- 2017 NEW FLYER XE40
- 2013 NEW FLYER XE40