Safety Recall: 24V800000
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Summary
Orange EV (OEV) is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide (ERG), operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.
Safety Risk
Incorrect lockout instructions can mislead the operator into thinking the high voltage system is shut down, increasing the risk of injury by electrical shock.
Remedy
OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected Vehicles
- 2024 ORANGE EV E-TRIEVER
- 2024 ORANGE EV T-SERIES ELECTRIC TRUCK
- 2023 ORANGE EV E-TRIEVER
- 2023 ORANGE EV T-SERIES ELECTRIC TRUCK
- 2022 ORANGE EV T-SERIES ELECTRIC TRUCK
- 2021 ORANGE EV T-SERIES ELECTRIC TRUCK
- 2020 ORANGE EV T-SERIES ELECTRIC TRUCK
- 2019 ORANGE EV T-SERIES ELECTRIC TRUCK
- 2018 ORANGE EV T-SERIES ELECTRIC TRUCK
- 2017 ORANGE EV T-SERIES ELECTRIC TRUCK