Safety Recall: 24V782000

24V782000 Reported: 10/18/2024 Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES

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Summary

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.

Safety Risk

Interruption of the 12-volt control power can cause a loss of drive power, increasing the risk of a crash.

Remedy

Motiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.