Safety Recall: 24V475000

24V475000 Reported: 6/25/2024 Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

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What to do next

Summary

SEA Electric LLC (SEA Electric) is recalling certain 2023-2025 SEA Electric 5e, 2020-2022 Ford F59, 2020 Hino 195, and 2019 Isuzu NRR vehicles equipped with certain software versions from December 2022 and earlier. The battery management system (BMS) software can cause the high-voltage battery to shut down, resulting in a loss of drive power.

Safety Risk

A loss of drive power increases the risk of a crash.

Remedy

Dealers will update the BMS software, free of charge. Owner notification letters were mailed July 24, 2024. Owners may contact SEA-Electric customer service at 1-833-732-3532.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.