Safety Recall: 23V783000

23V783000 Reported: 11/21/2023 Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM OTA Update

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Summary

Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.

Safety Risk

The inability to operate the windshield defrosting and defogging system can decrease the driver's visibility, increasing the risk of a crash.

Remedy

Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1331.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.