Safety Recall: 22V281000
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Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety Risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected Vehicles
- 2021 MERCEDES-BENZ SPRINTER 1500
- 2021 MERCEDES-BENZ SPRINTER 2500
- 2021 MERCEDES-BENZ SPRINTER 3500
- 2021 MERCEDES-BENZ SPRINTER 4500
- 2020 MERCEDES-BENZ SPRINTER 1500
- 2020 MERCEDES-BENZ SPRINTER 2500
- 2020 MERCEDES-BENZ SPRINTER 3500
- 2020 MERCEDES-BENZ SPRINTER 4500
- 2019 MERCEDES-BENZ SPRINTER 1500
- 2019 MERCEDES-BENZ SPRINTER 2500
- 2019 MERCEDES-BENZ SPRINTER 3500
- 2019 MERCEDES-BENZ SPRINTER 4500