Safety Recall: 21V970000
21V970000 Reported: 12/14/2021 Component: ELECTRICAL SYSTEM
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Summary
TOURIG is recalling one 2017 Mercedes-Benz Sprinter vehicle, equipped with a Multiplex G9 unit used for controlling equipment and accessories in the motorhome. Excessive voltage may cause the components on the board to become damaged.
Safety Risk
Damaged components may overheat, increasing the risk of a fire.
Remedy
Dealers will install an additional circuit module to the existing component board, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact TOURIG at 1-303-710-2914.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.