Auto Safety Portal Logo Auto Safety Portal

Safety Recall: 21V358000

21V358000 Reported: 5/17/2021 Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Found this recall on your car?

Confirm it's your vehicle, book the free repair, and handle back-ordered parts.

What to do next

Summary

Sutphen Corporation (Sutphen) is recalling one 2012 SP70 vehicle equipped with a Weldon V-Mux Vista IV Standard LCD display used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, causing the LCD display to lock up or become non-functional, due to varying electrical installations.

Safety Risk

A locked up or non-functional LCD display can delay emergency efforts, which can increase the risk of injury.

Remedy

A dealer has repaired the affected vehicle, and therefore no owner notification letters will be sent. Owners may contact Sutphen customer service at 1-614-889-1005.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected Vehicles