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Safety Recall: 20V803000

20V803000 Reported: 12/21/2020 Component: POWER TRAIN:AUTOMATIC TRANSMISSION

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Summary

Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.

Safety Risk

A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.

Remedy

Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected Vehicles