Safety Recall: 19V873000

19V873000 Reported: 12/10/2019 Component: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Found this recall on your car?

Confirm it's your vehicle, book the free repair, and handle back-ordered parts.

Summary

Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Safety Risk

In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Remedy

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.