Safety Recall: 18V850000
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Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Safety Risk
A car that cannot be properly steered has an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected Vehicles
- 2019 MERCEDES-BENZ AMG C63
- 2019 MERCEDES-BENZ C 300
- 2019 MERCEDES-BENZ C 350 E
- 2019 MERCEDES-BENZ CLS 450
- 2019 MERCEDES-BENZ E 450
- 2018 MERCEDES-BENZ AMG C63
- 2018 MERCEDES-BENZ AMG C63S
- 2018 MERCEDES-BENZ C 300
- 2018 MERCEDES-BENZ C 350 E
- 2018 MERCEDES-BENZ E 300
- 2018 MERCEDES-BENZ E 400
- 2017 MERCEDES-BENZ AMG C63
- 2017 MERCEDES-BENZ C300
- 2016 MERCEDES-BENZ C300
- 2015 MERCEDES BENZ C63S AMG
- 2015 MERCEDES-BENZ C300