Auto Safety Portal Logo Auto Safety Portal

Safety Recall: 13V568000

13V568000 Reported: 11/14/2013 Component: POWER TRAIN

Found this recall on your car?

Confirm it's your vehicle, book the free repair, and handle back-ordered parts.

What to do next

Summary

Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.

Safety Risk

This sudden loss of power while driving increases the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected Vehicles